Terms & Conditions
We at Polydeus, provide this site as a service to our customers. Please review the following basic rules that govern your use of our Site ( the 'Agreement' ) . Please note that your use of polydeus.com constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site.
ORDERING & PURCHASE
When placing an order, you agree that all details you provide to polydeus.com for the purpose of purchasing goods are accurate and complete in all respects.
Your contract for purchases made through polydeus.com is with Polydeus and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
All orders are subject to product availability and acceptance by Polydeus. The price and availability of goods are subject to change without notice.
By placing an order via this website, you are making an offer to Polydeus to purchase the goods detailed in your order upon the terms described, at which point your payment card or Paypal account will be pre-authorised. You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product or products ordered.
It is a crime to use a false name or a known invalid credit card to
order. Anyone caught willfully entering an erroneous or fictitious order
will have their details passed onto the Police. Polydeus reserve the right to terminate our agreement with you and to suspend or
terminate your access to the site immediately and without notice to you
if we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on polydeus.com.
USAGE RESTRICTIONS & INTELLECTUAL PROPERTY
All of the content you see and hear at polydeus.com, including for example, all of the page headers, images, illustrations,
graphics, fonts, audio clips, video clips and text are subject to trademark,
service mark, trade dress, copyright and / or other intellectual property
rights or licenses held by polydeus. The
entire content of polydeus.com is copyrighted as a collective
work under applicable copyright laws, and coordination, arrangement and
enhancement of the content.
The content of polydeus.com is intended solely for the personal, non-commercial use by the users of our site. You may not download, print or store selected portions of the content without prior permission from Polydeus. As visitors to polydeus.com, you must not use, modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any content or materials is transferred to you as a result of any such activities. Polydeus reserves complete title and full intellectual property rights of any content you download, reproduce, print, redistribute or store from this web site or products purchased there from.
Polydeus is a registered trademark and as such, you may not copy, download, reproduce, modify, publish,
redistribute, retransmit, publicly display, publicly perform or create
derivative works from the content without first obtaining written
permission from Polydeus. Copy print or download the material on this site for the purpose of
sending to individual third parties for their personal information
provided that you acknowledge us as the source of the material and that
you inform the third party that these conditions apply to them and that
they must comply with them.
Polydeus may vary the prices of products listed on the website at any time and without any notice but such changes will not apply to products in respect of which you have been sent a Purchase Confirmation. Polydeus is purely online and products are only available through polydeus.com. However, we may from time to time open temporary stores as a physical entity. Prices may vary from those available at polydeus.com due to the nature of a promotional event.
In the event a product at polydeus.com is listed at an incorrect price due to typographical error or systems error, Polydeus shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We at Polydeus shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Polydeus shall issue a payment to your credit card account in the amount of the incorrect price.
We have done our best to display as accurately as possible the colours of the products shown on polydeus.com. However, because the colours you see will depend on your monitor or hardware set-up, we cannot guarantee that your monitor , tablet or mobile's display of any colour will be accurate.
USE OF OUR WEBSITE
By accessing and using polydeus.com , you agree that your access to and use of polydeus.com is subject to these Terms and Conditions, as well as all applicable laws, as governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
Harassment in any manner or form of the site and our employees, including via e-mail and chat or by obscene or abusive language is strictly forbidden. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.
Please note that you must be 18 years or older to register with polydeus.com and to purchase goods from the site. By registering to use the site, you warrant that you are aged 18 years of age or older.
Any purchases made from polydeus.com employing the use of bots of similar software will result in the orders being cancelled and the IP address permanently blocked.
Our website, polydeus.com, is hosted offsite and as such may be effected in terms of speed and availability from time to time. Polydeus does not represent or warrant that the functions contained at polydeus.com will be uninterrupted or error free. If there is an issue with the website, we will try our upmost to resolve the issue at the earliest opportunity.
While Polydeus takes all reasonable steps to ensure a fast and reliable service, it does not guarantee and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Our goal is for you to be 100% satisfied with your purchase from polydeus.com. If for any reason you are not satisfied, we will be happy to assist you. Please get in touch first via our contact page as it may be something that can resolved before returning. We strive to make everything we produce and send out to a standard we would expect if purchasing anything personally. Sometimes things will slip through our checking process and we will do everything we can to correct this.
Please note: We do not accept returns for Polydeus products not purchased from polydeus.com.
Item(s) purchased from polydeus.com must be returned at the customers expense in new, unused condition with original tags still attached, within 14 days of receiving the shipment, in order to receive a refund. To return an item or items for a refund just send to the address below with a copy of the original invoice and a written explanation of why the item or items is/are being returned. A refund will be issued in the original form of payment. Please note that we can not refund the original shipping charge with the exception of faulty or incorrectly shipped items.
Returns should be shipped via insured traceable mail in a secure package to the following address by Royal Mail within the UK or for overseas customers, your country's corresponding designated postal operator which can be found here Universal Postal Union :
P.O. Box 70585
Using any other postal carrier service other than those listed above will mean the parcel will not reach us.
These rules have been set by our Royal Mail return address.
International mail rules determine that claims for loss or damage should be considered by the postal provider of the country from where the item was sent. Claims should be made by the person who posted the item in the case of returning product.
We do not exchange products. If you purchased an item from polydeus.com and would like a different colour, size or style, a new order will need to be placed. This is due to the nature of the small production runs and your new choice of size/colourway may no longer be in stock.
A refund will then be issued for the original item(s) within 1-3 business days of receipt.
Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund. If we receive a returned sale or discounted item, we will either refuse the delivery or return it at the customers expense. No refund will be issued.
DISCLAIMER & LIMITATIONS OF LIABILITY
To the fullest extent permitted by law and save as provided above, neither Polydeus nor polydeus.com shall be liable to you by reason of any representation, or any implied warranty, condition or other term , or any duty at common law, or under the express terms of the contract, or in negligence ( whether on the part of Polydeus or any of its employees, directors or otherwise ) for any indirect special or consequential loss or damage ( including but not limited to loss of profit or loss of saving ), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
While Polydeus uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Polydeus will not be responsible for any errors or omissions or for the results arising from the use of such information.
Further, Polydeus will not be responsible nor liable for your use of any other websites which you may access via links within this website. Polydeus does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Polydeus. The entire liability of Polydeus under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Polydeus will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Polydeus may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Polydeus.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.