Privacy Policy

At Polydeus, we take your privacy very seriously. The information set out on this page explains which personal details we use when your visit, order and purchase from our site It will outline what we use that information for, how it is collected from you and how we use that information in the future. As a stand alone company we will never disclose any of your details to third parties either now or in the future.


When you visit, you can either visit as a guest to browse and purchase from our site or you may register an account with us. When you register an account with us, to place an order or to send us an enquiry regarding a purchase, we will collect certain personal information in order to complete this process, for example, your name, address, phone numbers and e-mail contacts. This information is then stored with us in order to make your check out experience quicker and to protect us from any fraudulent activity from your account. We will then use this information to identify you as the customer, process your order, deliver products and also if declared at the point of your account registration, contact you via our newsletter regarding any new products appearing on

We also collect various website statistics regarding our traffic to the site, sales and other related search engine information. This data will not include any information which can be used to identify you personally. This information will never be passed onto any third parties.

We will collect your personal usage of the site, the pages you visit within, to target our marketing and to track customer patterns in order that we can consistently improve our products and how they appear to you as a customer.


Cookies are small pieces of data or text files that are stored by your web browser on your hard drive. Cookies allow a website to personalise your shopping experience and let the website know when the user has returned for example. Our cookies do not contain any personal information about you however and are only used to determine your browser and user preferences for our site, to help enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled, but you may lose a certain level of functionality.


We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.

We may do so when :

(1) permitted or required by law

(2) trying to protect against or prevent actual or potential fraud or unauthorised transactions

(3) investigating fraud which has already taken place

The information is not provided to these companies for marketing purposes.


Your personally identifiable information is kept secure . Only authorised employees ( who have agreed to keep information secure and confidential ) have access to this information . All emails and newsletters from this site allow you to opt out of further mailings . With this in mind , we will at all times seek to comply with the requirements of UK Data Protection Act  and any applicable laws and regulations to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully .


We shall only keep your information as long as you remain an active customer. If you wish to request the deletion of your personal details, or wish to change your preferences at any time please contact and title your enquiry "Account Deletion". We will endeavour to achieve this within 48 hours of you informing us.


We do not store credit card details, nor do we share customer details with any third parties. All financial transactions with regards to purchases from our site are handled by Paypal ® and your individual banking card choice. Please refer to their T&C and privacy policies with regards to information held and your data protection.


You have the ability to change or amend your personal details and information held with us. You can do this by logging into, clicking on " My Account" at the top of the page and amending your details. After the details are saved, your new information will then be amended.


From time to time, it may be necessary to change and amend the statements above. We at Polydeus, reserve the right to make changes to this policy. Any changes to this policy will be posted.